Our Mission Statement

"To provide a professional, honest, fast, reliable and caring service to all our clients needs"

 

Staff

It is the company owner personal policy that all staff that work at Echo Medical Services are polite, friendly and fully vetted to confirm that their professional background are to the high standards that Echo Medical Services provide to all our clients. All staff that will be working near or with children or vulnerable adults all hold a current enhanced DBS/CRB. We recognise and encourage the contribution and personal development of our staff and recognize that our staff are our most valuable asset. We ensure that through our good working practices and understanding retain and recruit staff of the highest quality.

 

First Class Service

To deliver an professional, fast, reliable and caring service for all our clients. Strive for a positive, safe, supportive and enjoyable work environment for all staff.  We use our resources carefully, making sure that we provide the most cost-effective and high quality service to all that work and use the company.

 

Client Focused

We will provide the highest quality service for our clients within the available resources that we have within the company. Every member of staff will help to improve the clients experience of the company, either directly or indirectly. We listen and respond to clients and staff and we learn from our successes and our mistakes and work to improve our service to clients at all times

 

Dignity and Respect for All

We show understanding and respect of each other's role and the contribution each makes to the company. We observe high standards of behaviour and conduct, making sure we are honest, open and genuine at all times, and be ready to stand up for what is right. We listen to each other's views, ideas and suggestions.

 

Effective Communication

We are open and honest in our communication with each other and there is a two way flow of communication throughout the company. In partnership with staff and clients we plan our services and generate new ideas for service improvements. We respect confidential and personal information about clients and staff at all times.

 

Teamwork

Our Staff work closely with colleagues of all levels and we will promote teamwork and take a genuine interest in those whom we work with, offering support, guidance and encouragement when it is needed Inspiring constantly working together to create better services for all our clients.